Contact information

Last updated: March 4, 2026

 

This Website is operated by: Sanveo Global, UAB

Company registration number: 307133020

VAT number: LT100017754413

Registered company address: Partizanų g. 61-806, LT-49282 Kaunas, Lithuania

Customer Support Email: info@sanvee.co

General Inquiries: info@sanvee.co

Customer Service Hours:

Monday–Friday, 09:00–17:00 (EET), excluding public holidays.

We aim to respond to all inquiries within 1–2 business days.

For return requests, customers must contact us in advance via email to receive written return authorization and return instructions.

Returns sent without prior written confirmation may be refused and returned to sender at the customer’s expense.

Please note:

• We do not provide medical advice via email or social media.

• For health-related questions, please consult a qualified healthcare professional.

• Response times may vary during high-demand periods.

• Issues related to shipping carriers, customs authorities, or payment providers may require additional processing time.

 

For full details regarding purchases, please review our Terms of Service, Shipping Policy, Return & Refund Policy, and Privacy Policy.